mcwbdt Privacy Policy

1 Who We Are

1.1 Platform Identity. mcwbdt operates an online casino and sports betting platform accessible at mcwbdt.app, directed at adult players located in Bangladesh. References to "mcwbdt", "we", "us", or "our" throughout this Privacy Policy refer to the mcwbdt platform and its operating entity.

1.2 Data Controller. mcwbdt acts as the data controller in respect of all personal data collected from registered players and visitors to the mcwbdt platform. As data controller, mcwbdt determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

1.3 Scope. This Privacy Policy applies to all personal data collected by mcwbdt through the mcwbdt.app website, any associated mobile interface, live chat support channels, email correspondence, and any other interaction a player or prospective player has with the mcwbdt platform. It does not apply to the data practices of third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, or Spribe) or payment processors (such as bKash, Nagad, or Rocket), whose own privacy policies govern the data they independently collect.

2 Data We Collect

2.1 Registration Data. When you create a mcwbdt account, we collect the personal information you provide during the registration process, which may include:

• Full legal name
• Date of birth (for age verification purposes)
• Mobile phone number and/or email address
• Preferred username
• City or division of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh)

2.2 Identity Verification (KYC) Data. Prior to processing your first withdrawal, mcwbdt is required to verify your identity. During this Know Your Customer (KYC) process, we may collect:

• Scanned copy or photograph of a government-issued National Identity Card (NID), passport, or driving licence
• A selfie photograph held alongside your identity document, where requested
• Proof of your registered mobile wallet or bank account (e.g., a screenshot of your bKash, Nagad, or Rocket account showing the registered number)

2.3 Financial Data. To process deposits and withdrawals, mcwbdt collects transaction-related information, including:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Mobile wallet number or masked card details (we do not store full card numbers)
• Transaction amounts, timestamps, and reference IDs
• Deposit and withdrawal history associated with your account

2.4 Gaming Activity Data. mcwbdt records your activity on the platform, including:

• Games played, bet amounts, game outcomes, and session durations
• Sports betting selections, markets, stake values, and settlement records
• Bonus claims, wagering progress, and promotional participation history
• Account balance history and responsible gaming tool activations

2.5 Technical & Device Data. When you access the mcwbdt platform, our servers automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session timestamps, page visit logs, and referring URLs
• Cookie identifiers and similar tracking data (see Section 7)

2.6 Support Communications. If you contact mcwbdt via live chat or email, we retain records of those communications — including the content of your messages, your account identifiers, and the timestamps of each exchange — for quality assurance, dispute resolution, and compliance purposes.

3 How We Collect Data

mcwbdt collects personal data through the following means:

• Directly from you: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, participating in a promotion, or contacting our support team.
• Automatically: Technical and device data collected by our servers and analytics tools each time you access the mcwbdt platform, whether logged in or browsing as a guest.
• From payment processors: Transaction confirmation data returned by bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate a deposit or withdrawal. mcwbdt receives only the minimum data necessary to verify and record the transaction.
• From KYC partners: Where mcwbdt uses a third-party identity verification service, that service may return a verification result and confidence score to mcwbdt based on the documents you submit. The underlying document images may be processed by the KYC partner in accordance with their own data retention policies.
• From cookies and tracking technologies: Data collected via cookies, local storage, and similar mechanisms as described in Section 7.

4 Why We Use Your Data

mcwbdt processes your personal data for the following purposes:

mcwbdt will not use your personal data for any purpose that is incompatible with those listed above without first providing you with appropriate notice and, where required, obtaining your consent.

5 Legal Basis for Processing

5.1 Contract Performance. The majority of mcwbdt's data processing is necessary for the performance of the contract between mcwbdt and the player — specifically, to provide the gaming and betting services you have registered to use, to process your financial transactions, and to manage your account. Without this processing, we cannot deliver the core platform services.

5.2 Legal Obligation. Certain processing activities — including KYC identity verification and transaction monitoring — are required by applicable anti-money-laundering and fraud prevention obligations. mcwbdt is required to carry out this processing regardless of player consent.

5.3 Legitimate Interests. mcwbdt processes technical and device data, gaming activity logs, and support communications on the basis of legitimate interests — specifically, the interests of operating a secure, fair, and commercially viable gaming platform, preventing fraud and bonus abuse, and improving platform services. These interests are balanced against the privacy interests of players; we do not process data on this basis where the player's privacy interests override our own.

5.4 Consent. Where mcwbdt wishes to send you direct marketing communications (such as promotional offers, bonus alerts, or VIP programme notifications), we will do so only with your explicit consent, obtained at registration or through your account settings. You may withdraw this consent at any time by contacting support or updating your notification preferences.

6 Data Sharing & Disclosure

6.1 No Sale of Personal Data. mcwbdt does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is not a product.

6.2 Service Providers. mcwbdt shares personal data with a limited set of trusted third-party service providers who process data on our behalf and under our instruction. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate deposits and withdrawals. Each provider processes data in accordance with their own privacy policies and applicable financial regulations.
• KYC verification partners: Third-party identity verification services used to process submitted identity documents and return a verification result to mcwbdt.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios — who may process player session data as part of delivering their game content through the mcwbdt platform.
• Technology infrastructure providers: Cloud hosting, content delivery, and platform security vendors who process technical and operational data to maintain platform availability.

6.3 Legal Disclosures. mcwbdt may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or regulatory direction. In such cases, mcwbdt will disclose only the minimum data necessary to fulfil the legal requirement and will notify the player where legally permitted to do so.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of mcwbdt's assets, player personal data may be transferred as part of that transaction. Players will be notified of any such transfer and any resulting change in data controller identity via the contact details on their account.

6.5 Aggregated & Anonymised Data. mcwbdt may share aggregated, anonymised statistical data (for example, overall player engagement metrics or game popularity data) with business partners or for publication. This data cannot be used to identify any individual player.

7 Cookies & Tracking Technologies

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the mcwbdt platform. They allow the platform to recognise your device across sessions, maintain your login state, remember your preferences, and collect analytical data about your use of the platform.

7.2 Types of Cookies Used. mcwbdt uses the following categories of cookies:

• Essential cookies: Required for the platform to function. They manage your login session, maintain your account state, and protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: Used to understand how players navigate and interact with the platform — which pages are visited most, where users drop off, and which features are used most frequently. This data is used in aggregate to improve the platform experience.
• Functional cookies: Store player preferences such as language settings, preferred game categories, and notification choices, so these do not need to be re-entered on each visit.
• Marketing cookies: Used only where you have provided consent to receive personalised promotions. These may track your session activity to enable targeted bonus offers relevant to your gaming preferences.

7.3 Managing Cookies. You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies will impair your ability to log in and use the mcwbdt platform. Disabling marketing cookies will not reduce the volume of promotional communications you receive — only their personalisation — unless you also withdraw marketing consent through your account settings.

7.4 Local Storage. In addition to cookies, mcwbdt may use browser local storage to retain small amounts of session-specific data on your device for performance optimisation. This data is not transmitted to third parties and is cleared when you log out or clear your browser storage.

8 Data Retention

8.1 Active Accounts. mcwbdt retains your personal data for as long as your account remains active and for a reasonable period thereafter to allow for dispute resolution, withdrawal processing, and regulatory compliance obligations. Active accounts are reviewed annually; inactive accounts (those with no login, wager, deposit, or withdrawal activity for 24 consecutive months) will be flagged for dormancy processing.

8.2 Closed Accounts. Following account closure — whether initiated by the player or by mcwbdt — we retain the following data categories for the periods specified:

• KYC identity documents and verification records: Retained for a minimum of 5 years from the date of account closure, in accordance with anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Gaming activity logs: Retained for a minimum of 3 years from the date of the activity.
• Support communication records: Retained for 2 years from the date of the communication, or longer where the communication relates to an unresolved dispute.

8.3 Deletion Requests. Players may request deletion of personal data that is not subject to a statutory retention requirement by contacting mcwbdt support. We will acknowledge deletion requests within 5 business days and will complete eligible deletions within 30 calendar days. Data subject to legal retention obligations cannot be deleted prior to the end of the applicable retention period, but will be suppressed from active processing during that time.

9 Data Security

9.1 Encryption in Transit. All data transmitted between your device and the mcwbdt platform is encrypted using 256-bit SSL/TLS technology. This applies to login sessions, game data, financial transactions, and all other platform interactions. You can verify the secure connection by checking for the padlock icon in your browser's address bar when visiting mcwbdt.app.

9.2 Encryption at Rest. Sensitive personal data — including KYC documents and financial records — is stored in encrypted form on mcwbdt's infrastructure. Encryption keys are managed separately from the data they protect, and access to decryption capabilities is restricted to authorised personnel only.

9.3 Access Controls. Access to player personal data within mcwbdt's internal systems is restricted on a need-to-know basis. Staff who interact with player data — such as support agents and compliance officers — are granted the minimum access level required to perform their role. All internal data access is logged and subject to periodic audit.

9.4 Password Security. Player account passwords are stored using industry-standard one-way cryptographic hashing. mcwbdt does not store plaintext passwords and cannot retrieve your password if lost. Players are strongly encouraged to use a unique, complex password for their mcwbdt account and to avoid reusing passwords across multiple services.

9.5 Incident Response. In the event of a data security incident that may affect player personal data, mcwbdt will take immediate steps to contain the incident, assess its scope, and notify affected players as soon as practicable. Notifications will be delivered via the contact details registered on the affected accounts.

10 Your Rights

As a mcwbdt player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected]. We will respond to all valid requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data mcwbdt holds about you, together with information about how it is being processed. We will provide this data in a clear, readable format within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may update basic account information (such as your contact details) directly through your account settings; for corrections to KYC or financial records, please contact support.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to the retention obligations described in Section 8.
• Right to Restrict Processing: You may request that mcwbdt restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of mcwbdt's legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

11 Children's Privacy

11.1 Age Restriction. The mcwbdt platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. Registration on the platform requires confirmation that the registrant is at least 18 years of age, and age verification is conducted as part of the KYC process prior to the first withdrawal.

11.2 Discovery of Underage Data. If mcwbdt becomes aware that personal data has been collected from an individual who is under 18 years of age, we will immediately suspend the relevant account, forfeit any balance in accordance with the Terms & Conditions, and delete the personal data associated with that account as promptly as possible, subject to any legal retention obligations.

11.3 Parental Responsibility. Players are responsible for ensuring that minors in their household do not have access to their mcwbdt account credentials or devices on which the mcwbdt platform is accessible. Parents and guardians who are concerned about underage access to online gambling services are encouraged to use third-party parental control software and to contact our support team for guidance on account security measures.

12 Changes to This Policy

12.1 Right to Update. mcwbdt reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The current version of this policy — including its effective date and version number — is always available at mcwbdt.app/privacy-policy.

12.2 Notification of Material Changes. Where a proposed change to this Privacy Policy is material — meaning it would significantly affect the way we process your personal data or reduce your rights — mcwbdt will provide advance notice to registered players via the contact details on their account, or by displaying a prominent notice on the platform homepage, at least 14 days before the change takes effect.

12.3 Continued Use. Your continued use of the mcwbdt platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. Players who do not accept a material change to this policy should close their account in accordance with Section 8.2 of the mcwbdt Terms & Conditions before the effective date of the change.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mcwbdt processes your personal data, please contact us through any of the following channels:

This Privacy Policy was last reviewed and updated on 1 January 2026. mcwbdt reserves all rights not expressly granted herein.